Salon Muse

104-2205 Northfield Rd

Nanaimo BC V9S3C3

Hours: M-S 10-7

West Beauty Collective

102-2205 Northfield Rd

Nanaimo BC V9S3C3

Hours: T-S 10-5

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WAX AND TINT

Muse: a muse is a person who serves as an artist's inspiration. 

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Hello

Our Muse is your hair. Salon Muse is a place to come to unwind and get beautified. With the high ceilings and bright windows we hope to make our clients feel like they are at home. Whether you are new to us or one of our OGs we welcome you into our home away from home.

About us?

The owner, Kelsey, opened up her first salon (Shear Inspiration Studio) in her home at the age of seventeen. Fast forward six years and the space became to tight as we had 4 stylists in a tiny space with only one sink! Finally after a looooooong search we found our new space, our forever home. She fell in love with the bright windows and the high exposed ceilings right away + its right beside the best bakery ever (score). We are a team that works together to ensure everyones experience is exceptional. We participate in monthly education and Kelsey travels to California six times a year to continue her education to bring back to the salon. Whether you need a simple trim or a new and improved look we want to help you! We want to THANK everyone who has supported us along our journey and we cant wait to see you in Salon Muse.

West Beauty Collective

We opened our retail store in June of 2019. We are a small boutique focusing on the health of your hair and skin. In addition we carry Brunette The Label, Nude Swim Bar, Quay, Coast Copper and  a small selection of local goods from other boss babes. West Beauty Collective is conveniently located two doors down from Salon Muse and is open Monday-Saturday 10-5.

 

 

 

Salon Policies

Cancellation: We reserve your spot for you . We ask that you provide at least 24 hours notice if you need to re-schedule or cancel your appointment. It is very difficult to fill a spot with less than 24 hours notice. If you don't give us 24 hours notice, 50% of your service will have to be paid prior to re-booking. 

NO SHOW: We have a system that texts and reminds you of your appointment. If you do not show up to your appointment for whatever reason you will be required to pay 100% of your missed service. After TWO no shows, you will no longer be able to pre-book appointments with us without pre-paying. 

NO SHOW With Kelsey: If you no show on an appointment with Kelsey, you will no longer be able to book with her. However, after paying the "No Show" fee you are more than welcome to book with one of the other stylists.

Children: While we all love children, we kindly ask that you don't bring them to your hair appointment so that we can give you our full attention with no distractions, especially for hair colouring appointments as they can be upwards of three hours. 

Bringing Friends: We are very busy with a small amount of space for clients who are waiting for their appointments. Please do not bring your friend(s) to your hair or nail appointment as it is a distraction. 

Respect: Salon Muse prides itself on creating a positive and respectful environment for clients to come too. Its very important our staff is met with the same level of respect from our clients. Salon Muse with holds the right to decline services or future bookings in the event of mistreatment.

Satisfaction Guarantee Policy

Here at Salon Muse we have a 100% Satisfaction Guarantee Policy. While we do NOT offer refunds, our goal is to make sure your happy in whatever stage of the hair process your in. We are looking to create long term relationships with our clients and with that being said we want to make sure your happy with our service. Every clients hair reacts to colour differently, so getting to know a "new" clients hair can have a few bumps along the road during your hair transformation. If you are ever unhappy with your outcome please email Kelsey at hello@salonmusenanaimo.com within one week of your original appointment and she will take care of you.

Testimonials

 
 

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